Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

FNSSUP414 Mapping and Delivery Guide
Develop and apply knowledge of aged care

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency FNSSUP414 - Develop and apply knowledge of aged care
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge required to provide assistance to clients in understanding aged care options and how they work.It applies to individuals who have knowledge of aged care services and options. They have excellent communication skills to assist clients with ageing parents as well as clients planning for or requiring aged care services and seeking support in considering their aged care options. It involves the provision of general information relating to broad financial and family issues affecting a client. It does not include the provision of personal financial advice.Work functions in the occupational areas where this unit may be used are subject to regulatory requirements. Refer to the FNS Implementation Guide Companion Volume or the relevant regulator for specific guidance on requirements.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the superannuation field of work and include access to:

office equipment, technology, software and consumables

financial services and aged care information

organisational policies and procedures.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.

Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Research the aged care system in Australia
  • Research the scope of the market for people entering into aged care accommodation
  • Analyse the types of aged care accommodation and services available in Australia
  • Determine the options for independent living services and the impact on an individual’s expenses
  • Review the structure of the aged care system in Australia and the identify processes for gaining access to aged care services
       
Element: Communicate effectively with clients about aged care
  • Communicate with clients in a respectful and professional manner appropriate to the relationship and purpose of interaction
  • Follow regulatory requirements and organisational procedures and protocols regarding the provision of information
  • Actively maintain currency of knowledge about aged care to ensure accuracy of information provided
  • Refer clients to sources of specialist information or advice to address specific personal needs
       
Element: Provide an overview to clients of the types of fees that residents in aged care are asked to pay
  • 3.1 Explain the user pays principles underlying aged care fees based on an individual's assets and income to clients
  • Identify the categories of fees and how they are calculated
  • Explain the options available to clients to pay their aged care fees and the considerations involved in the decision
  • Describe how the former home decision affects aged care fees
  • Outline the process to access government care subsidies
  • Identify some of the opportunities clients have to manage cash flow and reduce fees
       
Element: Outline to clients how aged care affects social security payments and estate planning
  • Explain the Centrelink or Department of Veterans’ Affairs (DVA) assessment of aged care fees and the impact on a client’s Centrelink or DVA entitlements
  • Explain how the move to aged care can affect a client’s Centrelink or DVA pension
  • Describe how the aged care system takes superannuation assets into account
  • Outline the treatment of superannuation and income streams in the means testing arrangements
       
Element: Identify when aged care is required and implications to be considered
  • Describe the financial and emotional decisions that need to be made in relation to the former home and the impact this may have on Centrelink or DVA pension entitlements
  • Explain to clients the estate planning considerations affecting aged care decisions and funding the fees
  • Recognise the non-financial decisions including emotional and family considerations and the impact on the aged care decision-making process
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Research the aged care system in Australia

1.1 Research the scope of the market for people entering into aged care accommodation

1.2 Analyse the types of aged care accommodation and services available in Australia

1.3 Determine the options for independent living services and the impact on an individual’s expenses

1.4 Review the structure of the aged care system in Australia and the identify processes for gaining access to aged care services

2. Communicate effectively with clients about aged care

2.1 Communicate with clients in a respectful and professional manner appropriate to the relationship and purpose of interaction

2.2 Follow regulatory requirements and organisational procedures and protocols regarding the provision of information

2.3 Actively maintain currency of knowledge about aged care to ensure accuracy of information provided

2.4 Refer clients to sources of specialist information or advice to address specific personal needs

3. Provide an overview to clients of the types of fees that residents in aged care are asked to pay

3.1 Explain the user pays principles underlying aged care fees based on an individual's assets and income to clients

3.2 Identify the categories of fees and how they are calculated

3.3 Explain the options available to clients to pay their aged care fees and the considerations involved in the decision

3.4 Describe how the former home decision affects aged care fees

3.5 Outline the process to access government care subsidies

3.6 Identify some of the opportunities clients have to manage cash flow and reduce fees

4. Outline to clients how aged care affects social security payments and estate planning

4.1 Explain the Centrelink or Department of Veterans’ Affairs (DVA) assessment of aged care fees and the impact on a client’s Centrelink or DVA entitlements

4.2 Explain how the move to aged care can affect a client’s Centrelink or DVA pension

4.3 Describe how the aged care system takes superannuation assets into account

4.4 Outline the treatment of superannuation and income streams in the means testing arrangements

5. Identify when aged care is required and implications to be considered

5.1 Describe the financial and emotional decisions that need to be made in relation to the former home and the impact this may have on Centrelink or DVA pension entitlements

5.2 Explain to clients the estate planning considerations affecting aged care decisions and funding the fees

5.3 Recognise the non-financial decisions including emotional and family considerations and the impact on the aged care decision-making process

Evidence of the ability to:

research current information about aged care services and apply in response to queries from clients

convey and explain a range of information about aged care including calculations involved in aged care fees and Centrelink and/or Department of Veterans’ Affairs (DVA) entitlements

use effective and sensitive communication strategies appropriate to the client when providing general information on aged care

refer clients to sources of further information on aged care issues.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

explain how the aged care system in Australia is structured

identify the process to gain access to aged care services

provide an overview of the types of aged care accommodation and services available

explain the estate planning considerations affecting aged care and its impact on retirement planning decisions

describe the importance of the family home when accessing aged care services

outline the general process of appointing a power of attorney and when this would be required

explain the importance of non-financial and emotional decisions and their impact on family decision-making related to aged care

outline the various independent living services available in retirement.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Research the aged care system in Australia

1.1 Research the scope of the market for people entering into aged care accommodation

1.2 Analyse the types of aged care accommodation and services available in Australia

1.3 Determine the options for independent living services and the impact on an individual’s expenses

1.4 Review the structure of the aged care system in Australia and the identify processes for gaining access to aged care services

2. Communicate effectively with clients about aged care

2.1 Communicate with clients in a respectful and professional manner appropriate to the relationship and purpose of interaction

2.2 Follow regulatory requirements and organisational procedures and protocols regarding the provision of information

2.3 Actively maintain currency of knowledge about aged care to ensure accuracy of information provided

2.4 Refer clients to sources of specialist information or advice to address specific personal needs

3. Provide an overview to clients of the types of fees that residents in aged care are asked to pay

3.1 Explain the user pays principles underlying aged care fees based on an individual's assets and income to clients

3.2 Identify the categories of fees and how they are calculated

3.3 Explain the options available to clients to pay their aged care fees and the considerations involved in the decision

3.4 Describe how the former home decision affects aged care fees

3.5 Outline the process to access government care subsidies

3.6 Identify some of the opportunities clients have to manage cash flow and reduce fees

4. Outline to clients how aged care affects social security payments and estate planning

4.1 Explain the Centrelink or Department of Veterans’ Affairs (DVA) assessment of aged care fees and the impact on a client’s Centrelink or DVA entitlements

4.2 Explain how the move to aged care can affect a client’s Centrelink or DVA pension

4.3 Describe how the aged care system takes superannuation assets into account

4.4 Outline the treatment of superannuation and income streams in the means testing arrangements

5. Identify when aged care is required and implications to be considered

5.1 Describe the financial and emotional decisions that need to be made in relation to the former home and the impact this may have on Centrelink or DVA pension entitlements

5.2 Explain to clients the estate planning considerations affecting aged care decisions and funding the fees

5.3 Recognise the non-financial decisions including emotional and family considerations and the impact on the aged care decision-making process

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Research the scope of the market for people entering into aged care accommodation 
Analyse the types of aged care accommodation and services available in Australia 
Determine the options for independent living services and the impact on an individual’s expenses 
Review the structure of the aged care system in Australia and the identify processes for gaining access to aged care services 
Communicate with clients in a respectful and professional manner appropriate to the relationship and purpose of interaction 
Follow regulatory requirements and organisational procedures and protocols regarding the provision of information 
Actively maintain currency of knowledge about aged care to ensure accuracy of information provided 
Refer clients to sources of specialist information or advice to address specific personal needs 
3.1 Explain the user pays principles underlying aged care fees based on an individual's assets and income to clients 
Identify the categories of fees and how they are calculated 
Explain the options available to clients to pay their aged care fees and the considerations involved in the decision 
Describe how the former home decision affects aged care fees 
Outline the process to access government care subsidies 
Identify some of the opportunities clients have to manage cash flow and reduce fees 
Explain the Centrelink or Department of Veterans’ Affairs (DVA) assessment of aged care fees and the impact on a client’s Centrelink or DVA entitlements 
Explain how the move to aged care can affect a client’s Centrelink or DVA pension 
Describe how the aged care system takes superannuation assets into account 
Outline the treatment of superannuation and income streams in the means testing arrangements 
Describe the financial and emotional decisions that need to be made in relation to the former home and the impact this may have on Centrelink or DVA pension entitlements 
Explain to clients the estate planning considerations affecting aged care decisions and funding the fees 
Recognise the non-financial decisions including emotional and family considerations and the impact on the aged care decision-making process 

Forms

Assessment Cover Sheet

FNSSUP414 - Develop and apply knowledge of aged care
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

FNSSUP414 - Develop and apply knowledge of aged care

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: